AI Has Made Hiring Worse — But It Can Still Help
What This Article Covers
AI was supposed to streamline hiring. Instead, it created an arms race between applicants and employers — flooding inboxes and eroding trust on both sides.
PersonaScore's Take
HBR confirms what we've been saying: AI works best when it augments human judgment, not replaces it. Tools that surface personality data and structure the interview give hiring managers signal in a sea of AI-generated noise.
Why This Matters
The intersection of AI and recruiting is one of the most rapidly evolving areas in HR technology. While AI promises efficiency, the reality is more nuanced. The most successful implementations pair AI capabilities with structured human judgment — using technology to surface better data, not to replace the decision-maker. At PersonaScore, we believe AI should make every interview more informed, every evaluation more consistent, and every hiring decision more defensible.