Workplace & Leadership

Gallup's 2025 State of the Workforce Report: Employee Engagement Is Falling and Managers Hold the Key

Gallup / Inclusion Geeks

What This Article Covers

Global employee engagement dropped to 21% — the sharpest decline since COVID. Manager engagement fell even faster. Gallup says the global cost is $438 billion in lost productivity.

PersonaScore's Take

Managers drive 70% of engagement, yet most get no training. When hiring managers understand their own work style and their team's dynamics, they become better leaders from day one — that's what team insights are for.

Why This Matters

Leadership effectiveness starts with self-awareness and extends through team understanding. The data is clear: managers drive 70% of employee engagement, yet most receive minimal development. When leaders understand their own work styles and those of their team members, they make better decisions, communicate more effectively, and build stronger cultures.

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